Shipping policy
Shipping Policy
Where We Ship
We currently ship within the United States only. We are working on expanding to additional countries — stay tuned.
Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with your tracking number once your order has been dispatched.
Shipping Times
| Shipping Method | Estimated Delivery |
|---|---|
| Standard (2-8 Day) | 2-8 business days |
| Expedited (1-3 Day) | 1-3 business days |
Delivery times are estimates and may vary depending on your location and carrier conditions.
Shipping Rates
Shipping rates are calculated at checkout based on your order and selected shipping method. Free shipping may be available on qualifying orders — any promotions will be displayed at checkout.
Order Tracking
Once your order has been dispatched you will receive an email containing your tracking number. You can use this to track your order in real time. If you have any issues tracking your order please contact us and we'll help you out.
Fulfilment
All orders are fulfilled from our US-based fulfilment centre. This means no international shipping delays, no customs fees, and fast delivery direct to your door.
Lost or Delayed Orders
If your order hasn't arrived within the estimated delivery window please contact us at [your email address] and we'll investigate with the carrier on your behalf.
Damaged Items
If your order arrives damaged please contact us immediately at [your email address] with a photo of the damage and we'll resolve it for you as quickly as possible.
Contact Us
For any shipping queries email us at [your email address] and we'll get back to you within 1-2 business days.