We typically process and dispatch orders within 1-2 business days. Once shipped, standard delivery within the US takes 3-5 business days. You'll receive a tracking number by email as soon as your order is on its way.

Check the back of your Apple Watch - the size (38mm, 40mm, 41mm, 42mm, 44mm, 45mm, or 49mm) is engraved there. Match that to our two size options: 38/40/41mm or 42/44/45/49mm.

We offer a 30-day return policy. If you're not completely satisfied with your purchase, you can return it within 30 days of receiving your order for a full refund.

Yes! We offer a BOGO (Buy One Get One) deal - buy two straps and save. It's a great way to pick up a second colour or size. The discount applies automatically at checkout.

We accept all major credit and debit cards including Visa, Mastercard and Amex, as well as Apple Pay, Google Pay and Shop Pay. All transactions are secured and encrypted.

Our straps are compatible with all Apple Watch models including Series 1 through to Series 10, SE, and Apple Watch Ultra. Just make sure you select the correct size at checkout — Small for 38/40/41mm and Large for 42/44/45/46/49mm.

Once your order has been dispatched, you'll receive an email with your tracking number. You can use this to track your order directly through the carrier's website. If you have any issues tracking your order, contact us and we'll look into it for you.

Absolutely. Paracord is lightweight, breathable and flexible — it doesn't trap heat or irritate the skin the way rubber or silicone straps can. Most customers tell us it's the most comfortable strap they've worn.

All US orders are fulfilled from our US-based fulfilment centre, so there are no customs delays or international shipping times to worry about.